Shipping policy

Processing Time:
- All orders are processed within [10-12 business days]. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
   - Delivery delays can occasionally occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.

 Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:
- [Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:
Electro2nique is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.

Incorrect Address:
- It is the responsibility of the customer to ensure that the shipping address provided is correct. Orders returned due to an incorrect address may be reshipped at the customer’s expense.